INDYRCT PTY LTD · ACN 689 719 837. Indyrct Pty Ltd (“we”, “us” or “our”) and our operation of the website at www.indyrct.com (“Website”) is committed to respecting your privacy. This privacy policy sets out how we collect, use, process, store, share and disclose your Personal Information on our Website, our product — a platform for automated deal registration and marketing optimisation — and our services, including helping vendors and distributors optimise their value delivery and enabling effortless partner collaboration (together the “Services”) (“Privacy Policy”). You can view our terms and conditions and contact us at [email protected]. If you are an Indyrct Customer, when you signed up for services you entered into an agreement with the Indyrct Terms and Conditions, which includes obligations in this Privacy Policy.
We are committed to protecting your privacy and to upholding your rights under the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth), the General Data Protection Regulation (EU 2016/679) (the “GDPR”) and any other relevant privacy laws in jurisdictions where our Services are available (collectively, “Privacy Laws”). We are a data controller for the purposes of the GDPR. We will take all necessary and reasonable steps to comply with Privacy Laws and to deal with inquiries or complaints from individuals.
By accessing and using our Services, you freely and expressly consent to the collection, use, processing, storage and disclosure of Personal Information by us as set out in this Privacy Policy.
What information is collected by Indyrct?
Personal information is any information relating, directly or indirectly, to an identified or identifiable natural person (“Personal Information”). The types of Personal Information we collect from you include, without limitation:
- Identification and contact details: full name, mailing address, email address, telephone number(s), date of birth, gender, profession, role and place of work.
- Billing information: credit or debit card information and your ABN.
- Traffic information: device ID, device type, geo-location information, computer and connection information, screen resolution, site usage, session information, page views, traffic to and from the sites, ad data, IP address and standard web log information.
- Product information: details of the products and services we have provided to you or that you have enquired about.
- Provided information: any additional information you provide to us directly or indirectly through use of our Services or through other websites or accounts.
- User content: any information you publicly post to Indyrct or social media sites via our Services.
- Survey and feedback information provided through customer surveys or requests for feedback.
- Biographical information provided when you inquire about or apply for a position with Indyrct.
- Any other Personal Information that may be required to facilitate your dealings with us.
How do we collect your Personal Information?
We will collect Personal Information only by lawful and fair means. Generally we collect it:
- directly from you, where you provide information to us or interact with us;
- automatically in the course of using our Services; and
- from our business partners or other third-party sources that provide consumer data, such as information about your interests, demographic information, and marketing details.
If you use a pseudonym or do not provide identifiable information, we may not be able to provide all of our services. We require individuals to provide accurate, up-to-date and complete Personal Information at the time it is collected.
We do not collect sensitive Personal Information
We will not collect sensitive Personal Information or special categories of Personal Information (as defined under the relevant Privacy Laws). Please do not send us any sensitive personally identifiable information (such as information related to racial or ethnic origin, sex life or sexual orientation, political opinions, religious or other beliefs, genetic or biometric data, health, criminal background or trade union membership) on or through our Services. If you do provide such information, we will require your express consent to collect it.
Information about minors
Our Services are not intended for users under the age of 18. We do not knowingly seek or collect Personal Information from any children below the age of 18 years. Any Personal Information found to have been provided by a user under 18 will be removed as soon as possible and the related account deactivated.
How your Personal Information is used
We use, process and disclose your Personal Information for the purposes for which it is collected, or for a directly related purpose, including (but not limited to):
- providing our Services to you;
- administering, protecting, improving or optimising our Services (including analytics, research, advertising and marketing);
- managing, operating and growing our business, understanding our customer base and the effectiveness of our marketing, and diagnosing or fixing technology problems;
- creating industry reports from de-identified data;
- verifying your age and identity;
- billing you for our products and services;
- conducting draws, contests, surveys, rewards and other promotional activities;
- informing you about our Services, products, rewards, surveys, contests, or events;
- responding to any inquiries or comments you submit;
- accessing, recruiting and hiring staff;
- protecting the security or proper functioning of our Services;
- any other purpose you have consented to; and
- any use required or authorised by a relevant Privacy Law, including detecting, investigating and preventing conduct which may violate our policies, is fraudulent or illegal, or which protects the rights of Indyrct, you or others.
Where we have your express consent (which you may withdraw at any time by contacting us at [email protected]), have a legal basis, or are otherwise permitted by relevant Privacy Laws, we may use and process your Personal Information to send you information about products and services we believe are suited to you, or to invite you to attend special events. You may opt out at any time by following the unsubscribe instructions in the relevant marketing communication or by writing to us at [email protected].
Cookies
We use cookies, web beacons and similar technologies (collectively “Cookies”) on our Website. By accessing or using this Website, you agree that we can store and access Cookies in accordance with this Privacy Policy. You will be able to accept or reject the collection of Cookies by us.
Cookies are small files stored on and accessed from a user’s device when the user accesses a website. We may use Cookies to:
- identify users of our Website and Services;
- process user requests;
- improve user experience;
- remember user preferences on our Site;
- monitor the use of our Site and analyse our user base;
- facilitate communication with users;
- control access to certain content on our Site; and
- protect our Site.
You can delete and refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you do this you may be unable to access certain parts of the Website.
Choices regarding your privacy
- Opt out or adjust preferences for cookies when your device accesses the Website.
- Customise your browser settings to disable or reject cookies across the internet. Deleting or declining cookies might affect the functionality of our Services.
- If you’re accessing the Services from a mobile device, use your device’s operating system to select options on how it collects and uses your information for interest-based advertising.
Who we may disclose your Personal Information to
- Service Providers: third-parties we engage to perform functions on our behalf.
- Analytics: analytics providers who collect information via tracking technologies to measure visits and traffic on our Website or servers. We use Google Analytics 4, which runs in a consent-gated mode: analytics cookies and identifiers are only stored after you accept cookies via our banner, and are disabled if you decline.
- Related bodies: other entities in the Indyrct corporate group, for purposes consistent with this Privacy Policy.
- Consented parties: any person or entity to whom you have expressly consented.
- External advisors: our external business advisors, auditors, lawyers, insurers and financiers.
- Payment providers: our payment processing service provider to enable billing transactions.
- Legal: any person or entity to whom we are required or authorised to disclose under relevant Privacy Laws.
Disclosure of your Personal Information to service providers
We will only disclose Personal Information to any entity outside Indyrct where necessary and appropriate to facilitate the purpose for which it was collected. This may include, but is not limited to, the following service providers:
- HubSpot (CRM)
- Stripe (payment processing)
- Google Cloud (data hosting)
- Amazon Web Services “AWS” (data hosting)
- Google Workspace (internal collaborating)
- Microsoft Partner Portal (data hosting)
When entering into a transaction with us you expressly and freely consent to your Personal Information being disclosed or transferred to such recipients. We will take steps reasonably necessary to ensure your Personal Information is treated securely and in accordance with this Privacy Policy, and use reasonable endeavours to ensure that each recipient is bound by relevant Privacy Laws (including the standard contractual clauses approved by the European Commission).
How we store and protect your Personal Information
We take all reasonably necessary measures to protect the information we collect, which is stored in either electronic or hard copy form. We use a number of physical, administrative, personnel and technical measures to protect your Personal Information from misuse, interference, loss, and unauthorised access, modification or disclosure.
However, we cannot guarantee the absolute security of any Personal Information transmitted over the internet and therefore you disclose information to us at your own risk. To the fullest extent permitted by law, we will not be liable for any unauthorised access, modification, disclosure or misuse of your Personal Information. If we no longer need your Personal Information for any of the purposes set out in this Privacy Policy, we will take reasonable steps to destroy or de-identify it.
What is our legal basis?
Under the GDPR, we must have a legal basis to process Personal Information collected from individuals residing in the European Union. We rely on several legal bases, including:
- where it is necessary to provide you with access to and use of our products, services and websites;
- for our legitimate interests to provide, operate and improve our Services;
- where you have freely and expressly consented (which you may withdraw at any time); or
- where we are under a legal obligation to process your Personal Information.
Cross-border disclosure of Personal Information
We may disclose your Personal Information to third party recipients located inside or outside the jurisdiction in which the information was provided, in order to provide our Services. As at the date of this Privacy Policy, such recipients are located in Australia and other countries whose laws may not be recognised by the EU Commission as providing an adequate level of protection.
We work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance. When entering into a transaction with us you consent to your Personal Information being disclosed or transferred to such third-party recipients, and acknowledge that, insofar as the law allows, we have no liability to you or anyone else for any breach by the recipient of the relevant laws.
Direct marketing and communications
Where we have your express consent (which you may withdraw at any time by contacting us at [email protected]), have a legal basis, or are otherwise permitted by Privacy Laws, we may use and process your Personal Information to send you information about products and services we believe are suited to you, or invite you to attend special events. At any time you may opt out by following the unsubscribe instructions in the relevant communication or by writing to us at [email protected].